Law Enforcement Request Policy

This page describes how law-enforcement and government agencies can submit legal process to eMavio.

About this website

This website is operated by eMavio, a marketing and lead-generation service that connects U.S. consumers with independent, state-licensed insurance agents. eMavio is not an insurance company, agent, broker, or producer. eMavio does not sell insurance, provide insurance quotes, determine plan eligibility, or enroll consumers in any plan.

eMavio is not affiliated with, endorsed by, or sponsored by any insurance carrier, the U.S. government, the U.S. Department of Health & Human Services, the Centers for Medicare & Medicaid Services (CMS), the federal Medicare program, Medicaid, the Health Insurance Marketplace, or HealthCare.gov. All plan information, benefit descriptions, and enrollment assistance are provided by independent licensed agents.

Business address: 1234 Main St, Suite 200, Austin, TX 78701

Overview

eMavio responds to valid legal process from US federal, state, and local law-enforcement and government agencies. This page describes how to submit requests.

How to submit

Send subpoenas, court orders, search warrants, and preservation requests via the Contact page with the subject "Legal Process." Include:

Issuing agency and jurisdiction
Signed process document
The specific data requested
The account, phone number, email, or IP address at issue
A response deadline and case number

Emergency requests

For requests involving imminent risk of death or serious physical harm, mark the subject line "Emergency Disclosure Request" and provide contact details for a return call. We will evaluate on a case-by-case basis consistent with 18 U.S.C. § 2702(b)(8) / (c)(4).

User notice

Unless prohibited by law or court order, or unless notice would create a risk of physical harm or obstruction, eMavio may notify the affected user before disclosing their information.

Costs

We may seek reimbursement of costs where permitted by law.

No waiver

Nothing in this page waives any legal objection or right.